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Frequently Asked Questions (FAQ)

In this section, you'll find clear answers to the most common questions.

Our sand candles are made from plant-based wax in the form of fine granules.

Simply insert one of the special wicks provided with your order, and light it like a regular candle.

You can reposition the wick wherever you like, and easily refill the wax when needed.

Yes! If the candle is knocked over, the wick goes out instantly as soon as it’s separated from the sand — preventing any risk of fire.

It’s a major safety advantage for families, pet owners, or simply for greater peace of mind.

Yes, the wax gently melts around the wick, but it evaporates much more slowly than in a traditional candle.

A 500 g refill provides several dozen hours of burn time.

Absolutely. Our wax sands are sold as refills. You can reuse any container you like (a candle holder, bowl, or any heat-resistant dish) and pour in the sand as you wish.

Yes! Our candles are made from 100% natural plant-based wax, free from paraffin and controversial substances.

The wicks are made of untreated cotton or wood, and our packaging is recyclable.

CMR substances are chemical components classified as:

  • Carcinogenic (may increase the risk of cancer)
  • Mutagenic (may alter genetic material)
  • Reprotoxic (may harm fertility or fetal development)

These substances are strictly regulated in cosmetic, fragranced, and home products.

No. All fragrances used by Les Bougies des Dunes are guaranteed to be free from CMR substances.

We carefully select high-quality scents that comply with IFRA (International Fragrance Association) standards, ensuring safe use and respect for your health.

Our sand candles are designed to scent your home with elegance — never at the expense of your well-being.

Orders are prepared within 24 to 48 business hours.

Delivery times vary depending on your country, but generally:

  • Belgium: 2 to 4 business days
  • France: 3 to 5 business days
  • International: depends on destination

We accept:

  • Credit/debit cards (Visa, Mastercard, Maestro)
  • Bancontact
  • PayPal
  • Apple Pay / Google Pay
  • Bank transfer (upon request)

Yes! We offer ready-to-gift boxes with beautiful presentation and a personalized note upon request.

Perfect for a thoughtful and elegant gesture.

By email via our contact form or directly at the following address:

[email protected]

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